Frequently asked questions

Where do I book appointments?


Our clinic website has moved to: abwmedicalmassage.com where you can book appointments online or via phone at: 817-251-9790.




What are the requirements to obtain your MMP?


To become a certified Medical Massage Practitioner, you will need to complete the following courses: Insurance & Billing, Day of the Neck, Day of the Back, Posture & Pain, Upper Extremity, and Lower Extremity (all of the courses offered in the Professional and Master Levels).




How do I sign up for a class? / When is TC’s next class?


You can sign up for one of our classes by going through the course listing or our seminar schedule from our homepage.




What do I need to wear to class?


Wear some “work out” clothes, we do assessments and do NOT get undressed for these techniques, so it will be easier to assess parts if you have shorts, tank top etc. Note: Full length pants or leggings for lower extremity work are not easy to work with.




What do I need to bring to my upcoming class if I'm an instructor?


1. Table (if you’re local)
2. Sheets that fit your table
3. Snacks – some class days will be very long, be prepared & well-rested




I took Insurance & Billing, how do I get more coaching?


1. Review the class for FREE (If taken through Bodywork Education or LMT Success Group)
2. Contact LMT Success Group to set up a FREE coaching session with Harvey
3. Go to massageinsurancebilling.com and buy the comprehensive manual and cd ROM
4. Contact us at info@abwedu.com for a FREE invoice example




Where can I buy educational videos and manuals?


At the New Education and Community system.




How can I request a copy of my CE hours certificate?


For a request of your CE certificates please email info@abwedu.com and provide your Name, Course, Date of course, and City where the course was held. Please allow 2-3 business days for your certificate to be sent to you.




I lost my CE certificate, how can I get a new one?


You will need to email us with the following information: - The class(es) you took - The state you took the class(es) in - The year and approximate month you took the class - Your first and last name Your first request for replacement certificates will be free, after that there will be a $5 admin fee per class certificate. All replacement certificates will be sent to you via email. If you would like your certificates mailed, you will be charged for shipping. If you need a statement of CE confirmation/completion, please email us at info@abwedu.com.




Are you currently hiring MMPs?


Openings vary but we will be accepting resumes. Please email your resume with a cover letter to info@abwedu.com.




How do I see the content? (Legacy video library system)


To log in to see the "legacy" library system, use the "Log-In" button on the top right of the page. While logged in, at the top menu go to Education & Community -> Library (Legacy). The Legacy system will continue to exist until the last legacy Annual subscription will expire.




How do I aceess the New Education & Community content?


To log in and access the new system Education & Community -> New Community & Education. There in the bottom of the page you will have an option to subscribe tothe MMP content or to get a free access to the New Community system. All existing members of the " Legacy" recived links to excess to the new sysem and a reminder about thier experation via E-mail. The links sent are now expired. The Legacy system will continue to exist until the last Annual subscription will expire.

Please create a free account in the new system, and send us an email to info@abwedu.com you will be contacted via the new system to assist with recovering the remaining "Legacy" subscription duration in the new system.




Can I cancel the subscription/free trial and still watch the videos?


If a Member cancels their free trial, the system will cancel them immediately and does not let them finish their trial period. A notification is sent automatically 3 days before the end of the trial to alert the Member of the upcoming payment, allowing an extra chance to cancel the trial before being charged. Once the subsctiption been charged no refund will be issued at cancellation.


However, if a Member cancels a subscription, then the system will wait till the end of their billing cycle before removing access.