Question 1

Where do I book appointments?

Answer

Our clinic website has moved to: abwmedicalmassage.com where you can book appointments online or via phone at: 817-251-9790.

Question 2

What are the requirements to obtain your MMP?

Answer

To become a certified Medical Massage Practitioner, you will need to complete the following courses: Insurance & Billing, Day of the Neck, Day of the Back, Posture & Pain, Upper Extremity, and Lower Extremity (all of the courses offered in the Professional and Master Levels).

Question 3

How do I sign up for a class? / When is TC’s next class?

Answer

You can sign up for one of our classes by going through the course listing or our seminar schedule from our homepage.

Question 4

What do I need to wear to class?

Answer

Wear some “work out” clothes, we do assessments and do NOT get undressed for these techniques, so it will be easier to assess parts if you have shorts, tank top etc. Note: Full length pants or leggings for lower extremity work are not easy to work with.

Question 5

What do I need to bring to my upcoming class if I'm an instructor?

Answer

1. Table (if you’re local)
2. Sheets that fit your table
3. Snacks – some class days will be very long, be prepared & well-rested

Question 6

I took Insurance & Billing, how do I get more coaching?

Answer

1. Review the class for FREE (If taken through Bodywork Education or LMT Success Group)
2. Contact LMT Success Group to set up a FREE coaching session with Harvey
3. Go to massageinsurancebilling.com and buy the comprehensive manual and cd ROM
4. Contact us at info@abwedu.com for a FREE invoice example

Question 7

Where can I buy educational videos and manuals?

Answer

At the New Education and Community system.

Question 8

How can I request a copy of my CE hours certificate?

Answer

For a request of your CE certificates please email info@abwedu.com and provide your Name, Course, Date of course, and City where the course was held. Please allow 2-3 business days for your certificate to be sent to you.

Question 9

I lost my CE certificate, how can I get a new one?

Answer

You will need to email us with the following information: - The class(es) you took - The state you took the class(es) in - The year and approximate month you took the class - Your first and last name Your first request for replacement certificates will be free, after that there will be a $5 admin fee per class certificate. All replacement certificates will be sent to you via email. If you would like your certificates mailed, you will be charged for shipping. If you need a statement of CE confirmation/completion, please email us at info@abwedu.com.

Question 10

Are you currently hiring MMPs?

Answer

Openings vary but we will be accepting resumes. Please email your resume with a cover letter to info@abwedu.com.

Question 11

How do I see the content? (Legacy video library system)

Answer

To log in to see the "legacy" library system, use the "Log-In" button on the top right of the page. While logged in, at the top menu go to Education & Community -> Library (Legacy).

The Legacy system will continue to exist until the last legacy Annual subscription will expire.

Question 12

How do I aceess the New Education & Community content?

Answer

To log in and access the new system Education & Community -> New Community & Education. There in the bottom of the page you will have an option to subscribe tothe MMP content or to get a free access to the New Community system.

All existing members of the " Legacy" recived links to excess to the new sysem and a reminder about thier experation via E-mail. The links sent are now expired. The Legacy system will continue to exist until the last Annual subscription will expire.

Please create a free account in the new system, and send us an email to info@abwedu.com you will be contacted via the new system to assist with recovering the remaining "Legacy" subscription duration in the new system.

Question 13

Can I cancel the subscription/free trial and still watch the videos?

Answer

If a Member cancels their free trial, the system will cancel them immediately and does not let them finish their trial period. A notification is sent automatically 3 days before the end of the trial to alert the Member of the upcoming payment, allowing an extra chance to cancel the trial before being charged. Once the subsctiption been charged no refund will be issued at cancellation.

However, if a Member cancels a subscription, then the system will wait till the end of their billing cycle before removing access.

Frequently asked questions